Every now and then, a brand will go the extra mile to make up for their mistakes. Vodafone NL did just that after getting a rather remarkable complaint…
1. Twitter user Humblegents was having some issues with his 4G network
@vodafoneNL any idea why I the 4g signal is so bad in Haarlem?
— humblegents (@humblegentnl) March 22, 2018
2. Turns out his provider, Vodafone, was having some issues.
It’s bad because there are some problems. Our Pro’s will solve the issue asap. Sorry π¦ ^BC
β Vodafone Nederland (@vodafoneNL) March 22, 2018
3. His stress was real, because… what else are you going to do on the toilet?
Tell them to hurry I canβt read Twitter when Iβm on the wc πππππ»
β humblegents (@humblegentnl) March 22, 2018
4. Vodafone feels his pain.
I can imagine in such an important place π Hopefully it will be fixed soon. ^BC pic.twitter.com/YtXYmQdNFo
β Vodafone Nederland (@vodafoneNL) March 22, 2018
5. To make it up to humblegents, Vodafone made him a very special gift.
Absolutely fantastic I was moaning to @vodafoneNL about poor signal and Iβve just received this ππππππππππππ pic.twitter.com/XL4NqQlLiq
— humblegents (@humblegentnl) March 23, 2018
6. It’s a thing of beauty.
Well played, Vodafone. Well played.
Follow us on Instagram for more gems from the world of social media!