{"id":438565,"date":"2026-10-07T15:23:59","date_gmt":"2026-10-07T14:23:59","guid":{"rendered":"https:\/\/www.thebestsocial.media\/nl\/?p=438565"},"modified":"2026-10-07T15:23:59","modified_gmt":"2026-10-07T14:23:59","slug":"bol-retour-onverwacht-extraatje","status":"publish","type":"post","link":"https:\/\/www.thebestsocial.media\/nl\/bol-retour-onverwacht-extraatje\/","title":{"rendered":"Klant stuurt pakket retour en krijgt opvallend telefoontje van bol"},"content":{"rendered":"<p>Mocht je weleens iets online <a href=\"https:\/\/www.thebestsocial.media\/nl\/pizza-bestellen-voicemail\/\" target=\"_blank\" rel=\"noopener\">bestellen<\/a>, dan weet je dat niet elke aankoop een blijvertje is. Terug in de doos, retourlabel erop en weg ermee. <a href=\"https:\/\/www.tiktok.com\/@mirna.elisa\/video\/7693233536689524000?_r=1&amp;_t=ZG-9ALq04x0xGb\" target=\"_blank\" rel=\"noopener\">Een bol-klant<\/a> denkt ook haar retourzending geregeld te hebben, totdat een medewerker haar belt over de inhoud van het pakket. Er blijkt namelijk iets in te zitten wat helemaal niet bij de bestelling hoort. Voortaan zal ze wel twee keer in de doos kijken voordat ze \u2018m terugstuurt\u2026<\/p>\n<p>&nbsp;<\/p>\n<h3>1. Bol krijgt er gratis een rugtas bij.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@mirna.elisa\/video\/7693233536689524000\" data-video-id=\"7693233536689524000\" data-embed-from=\"oembed\" style=\"max-width:605px; min-width:325px;\">\n<section> <a target=\"_blank\" title=\"@mirna.elisa\" href=\"https:\/\/www.tiktok.com\/@mirna.elisa?refer=embed\">@mirna.elisa<\/a> <\/p>\n<p>Ik werd laatst gebeld door @bol zooooo gezellig !!!  <a title=\"storytime\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/storytime?refer=embed\">#storytime<\/a> <a title=\"pakketje\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/pakketje?refer=embed\">#pakketje<\/a> <\/p>\n<p> <a target=\"_blank\" title=\"\u266c origineel geluid - Mirna\" href=\"https:\/\/www.tiktok.com\/music\/origineel-geluid-7693233556381764384?refer=embed\">\u266c origineel geluid &#8211; Mirna<\/a> <\/section>\n<\/blockquote>\n<p> <script async src=\"https:\/\/www.tiktok.com\/embed.js\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>2. Toch knap om meer terug te sturen dan je hebt besteld.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-438575\" src=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/0C1F4C40-98BF-4E03-912E-F505DFD92D15.jpeg?exp=1791936000&sig=UfLSQ6Q2vC7PdZ5CiaUNQw\" alt=\"\" width=\"695\" height=\"189\" srcset=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/0C1F4C40-98BF-4E03-912E-F505DFD92D15.jpeg?exp=1791936000&amp;sig=UfLSQ6Q2vC7PdZ5CiaUNQw 1367w, \/wp-content\/uploads\/sites\/2\/2026\/10\/0C1F4C40-98BF-4E03-912E-F505DFD92D15-300x82.jpeg?exp=1791936000&amp;sig=Mn3qIu6Z89NcA2aPWYK-fA 300w, \/wp-content\/uploads\/sites\/2\/2026\/10\/0C1F4C40-98BF-4E03-912E-F505DFD92D15-1024x279.jpeg?exp=1791936000&amp;sig=UQ3NQv1Hv7Oug3NrlEXYQQ 1024w, \/wp-content\/uploads\/sites\/2\/2026\/10\/0C1F4C40-98BF-4E03-912E-F505DFD92D15-768x209.jpeg?exp=1791936000&amp;sig=0dZM9MIePzI2AwxLYVopLA 768w\" sizes=\"auto, (max-width: 695px) 100vw, 695px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>3. De verwachtingen waren iets kleiner en een stuk bevredigender.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-438669\" src=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-93.jpeg?exp=1791936000&sig=7t8Tz4AjnLTS-zwj8NKBlA\" alt=\"\" width=\"2150\" height=\"437\" srcset=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-93.jpeg?exp=1791936000&amp;sig=7t8Tz4AjnLTS-zwj8NKBlA 2150w, \/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-93-300x61.jpeg?exp=1791936000&amp;sig=WH5tfjXM-WAyyfvghmvweQ 300w, \/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-93-1024x208.jpeg?exp=1791936000&amp;sig=woAeRLW-4tug3nVDPuCQCg 1024w, \/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-93-768x156.jpeg?exp=1791936000&amp;sig=xnj59A67cKaKGBP4WgaRFg 768w, \/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-93-1536x312.jpeg?exp=1791936000&amp;sig=p8j2DjnSPnIvjh630yAESA 1536w, \/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-93-2048x416.jpeg?exp=1791936000&amp;sig=il7AgjHKnAP9oVAEO2bu8A 2048w\" sizes=\"auto, (max-width: 2150px) 100vw, 2150px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>4. Goudvis erbij? Dan wordt het een ander verhaal.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-438577\" src=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/1F422DD7-6246-4512-9D1E-9B94AB0BDC0B.jpeg?exp=1791936000&sig=UfZ-jJzvGjvMKPfqR1vfYA\" alt=\"\" width=\"800\" height=\"174\" srcset=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/1F422DD7-6246-4512-9D1E-9B94AB0BDC0B.jpeg?exp=1791936000&amp;sig=UfZ-jJzvGjvMKPfqR1vfYA 1765w, \/wp-content\/uploads\/sites\/2\/2026\/10\/1F422DD7-6246-4512-9D1E-9B94AB0BDC0B-300x65.jpeg?exp=1791936000&amp;sig=qhuYgYzCXNZHozIZD_skbg 300w, \/wp-content\/uploads\/sites\/2\/2026\/10\/1F422DD7-6246-4512-9D1E-9B94AB0BDC0B-1024x223.jpeg?exp=1791936000&amp;sig=kDLCo2XkWrSfWqK1DU0oxA 1024w, \/wp-content\/uploads\/sites\/2\/2026\/10\/1F422DD7-6246-4512-9D1E-9B94AB0BDC0B-768x168.jpeg?exp=1791936000&amp;sig=nnMiXd4q4B0A8YrM8gkL7Q 768w, \/wp-content\/uploads\/sites\/2\/2026\/10\/1F422DD7-6246-4512-9D1E-9B94AB0BDC0B-1536x335.jpeg?exp=1791936000&amp;sig=CVfsjQwQHbt_ssmvEwzFZQ 1536w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>5. Sommigen zouden per direct door de grond (rug)zakken.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-438579\" src=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/9BEE3D55-2DE6-4BB6-80B9-E6438CAFE0A7.jpeg?exp=1791936000&sig=N7MJtum3eVZdHBJZiz-KAw\" alt=\"\" width=\"1052\" height=\"249\" srcset=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/9BEE3D55-2DE6-4BB6-80B9-E6438CAFE0A7.jpeg?exp=1791936000&amp;sig=N7MJtum3eVZdHBJZiz-KAw 1052w, \/wp-content\/uploads\/sites\/2\/2026\/10\/9BEE3D55-2DE6-4BB6-80B9-E6438CAFE0A7-300x71.jpeg?exp=1791936000&amp;sig=tjM_DEjuJx2u3dTCNQTWrw 300w, \/wp-content\/uploads\/sites\/2\/2026\/10\/9BEE3D55-2DE6-4BB6-80B9-E6438CAFE0A7-1024x242.jpeg?exp=1791936000&amp;sig=ito7raITkfybP1WEbcU9MQ 1024w, \/wp-content\/uploads\/sites\/2\/2026\/10\/9BEE3D55-2DE6-4BB6-80B9-E6438CAFE0A7-768x182.jpeg?exp=1791936000&amp;sig=STA2200UdVK3VltbAhesLA 768w\" sizes=\"auto, (max-width: 1052px) 100vw, 1052px\" \/><\/h3>\n<p>&nbsp;<\/p>\n<h3>6. Geld terug, knuffel gered en een bijbaan als therapeut erbij.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-438675\" src=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-94.jpeg?exp=1791936000&sig=3TgNzyzL3Byp6BYQlVGSSw\" alt=\"\" width=\"1292\" height=\"1218\" srcset=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-94.jpeg?exp=1791936000&amp;sig=3TgNzyzL3Byp6BYQlVGSSw 1292w, \/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-94-300x283.jpeg?exp=1791936000&amp;sig=zyf9y02BOorCW2ZPqT68Yw 300w, \/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-94-1024x965.jpeg?exp=1791936000&amp;sig=d_fi6W5gRUoCAMKwWvQlMw 1024w, \/wp-content\/uploads\/sites\/2\/2026\/10\/Afbeelding-94-768x724.jpeg?exp=1791936000&amp;sig=7RSrzt6K6KsT4gr_87GyTA 768w\" sizes=\"auto, (max-width: 1292px) 100vw, 1292px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Heeft jouw bedrijf social content gemaakt die best effe in de spotlights mag staan? Stuur een mailtje naar <a href=\"mailto:collabs@thebest.social\">collabs@thebest.social,<\/a> en wie weet schittert jouw merk binnenkort op onze kanalen!<\/strong><\/p>\n<blockquote class=\"instagram-media\" style=\"background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);\" data-instgrm-captioned=\"\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/DKeWYwtIv5D\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\">\n<div style=\"padding: 16px;\">\n<p>&nbsp;<\/p>\n<div style=\"display: flex; flex-direction: row; align-items: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div>\n<\/div>\n<\/div>\n<div style=\"padding: 19% 0;\"><\/div>\n<div style=\"display: block; height: 50px; margin: 0 auto 12px; width: 50px;\"><\/div>\n<div style=\"padding-top: 8px;\">\n<div style=\"color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;\">Dit bericht op Instagram bekijken<\/div>\n<\/div>\n<div style=\"padding: 12.5% 0;\"><\/div>\n<div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\">\n<div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div>\n<div style=\"background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div>\n<\/div>\n<div style=\"margin-left: 8px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);\"><\/div>\n<\/div>\n<div style=\"margin-left: auto;\">\n<div style=\"width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div>\n<div style=\"background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\">\n<p>&lt; \/div&gt;<\/p>\n<div style=\"width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;\"><a style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;\" href=\"https:\/\/www.instagram.com\/p\/DKeWYwtIv5D\/?utm_source=ig_embed&amp;utm_campaign=loading\" target=\"_blank\" rel=\"noopener\">Een bericht gedeeld door The Best Social Media &#8211; NL (@thebestsocialmedianl)<\/a><\/p>\n<\/div>\n<\/div>\n<\/blockquote>\n\n<script async defer src=\"\/instagram-embed.js\"><\/script>","protected":false},"excerpt":{"rendered":"<p>Mocht je weleens iets online bestellen, dan weet je dat niet elke aankoop een blijvertje is. Terug in de doos, retourlabel erop en weg ermee&#8230;.<\/p>\n","protected":false},"author":133,"featured_media":438677,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,17],"tags":[7331,379,6771],"class_list":["post-438565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","category-nieuws","tag-bestellen","tag-bol-com","tag-retour"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bol-klant stuurt pakket retour met een onverwacht extraatje<\/title>\n<meta name=\"description\" content=\"Een bol-klant stuurt een pakket retour, maar krijg telefoontje over de inhoud. Ze blijkt meer te hebben ingepakt dan de bedoeling was.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thebestsocial.media\/nl\/bol-retour-onverwacht-extraatje\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klant stuurt pakket retour en krijgt opvallend telefoontje van bol\" \/>\n<meta property=\"og:description\" content=\"Een bol-klant stuurt een pakket retour, maar krijg telefoontje over de inhoud. Ze blijkt meer te hebben ingepakt dan de bedoeling was.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.thebestsocial.media\/nl\/bol-retour-onverwacht-extraatje\/\" \/>\n<meta property=\"og:site_name\" content=\"The Best Social Media NL\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-07T14:23:59+00:00\" \/>\n<meta property=\"og:image\" content=\"\/wp-content\/uploads\/sites\/2\/2026\/10\/headercomment5.png?exp=1791936000&sig=U3uZvzQR5Y1qs3QovXm7SQ\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"anname\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"anname\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/\"},\"author\":{\"name\":\"anname\",\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/#\\\/schema\\\/person\\\/74ef053bb301e1f57f3d00f57b413b76\"},\"headline\":\"Klant stuurt pakket retour en krijgt opvallend telefoontje van bol\",\"datePublished\":\"2026-10-07T14:23:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/\"},\"wordCount\":210,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/#primaryimage\"},\"thumbnailUrl\":\"\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/10\\\/header-4.png?exp=1791936000&sig=QAOcjxDc7UKFT-kusT-3kw\",\"keywords\":[\"bestellen\",\"bol.com\",\"Retour\"],\"articleSection\":[\"Blogs\",\"Nieuws\"],\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/\",\"url\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/\",\"name\":\"Bol-klant stuurt pakket retour met een onverwacht extraatje\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/bol-retour-onverwacht-extraatje\\\/#primaryimage\"},\"thumbnailUrl\":\"\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/10\\\/header-4.png?exp=1791936000&sig=QAOcjxDc7UKFT-kusT-3kw\",\"datePublished\":\"2026-10-07T14:23:59+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.thebestsocial.media\\\/nl\\\/#\\\/schema\\\/person\\\/74ef053bb301e1f57f3d00f57b413b76\"},\"description\":\"Een bol-klant stuurt een pakket retour, maar krijg telefoontje over de inhoud. 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