{"id":334884,"date":"2025-06-01T08:00:36","date_gmt":"2025-06-01T07:00:36","guid":{"rendered":"https:\/\/www.thebestsocial.media\/nl\/?p=334884"},"modified":"2025-06-01T08:53:56","modified_gmt":"2025-06-01T07:53:56","slug":"albert-heijn-klant-chatbot-klantenservice-opmerkelijk","status":"publish","type":"post","link":"https:\/\/www.thebestsocial.media\/nl\/albert-heijn-klant-chatbot-klantenservice-opmerkelijk\/","title":{"rendered":"Albert Heijn-klant dient klacht in via chat en krijgt onverwachte reactie"},"content":{"rendered":"<p>Iedereen die weleens met een <a href=\"https:\/\/www.thebestsocial.media\/nl\/kpn-stress-ongemakkelijk-klantenservice\/\">klantenservice<\/a> te maken heeft gehad, weet hoe frustrerend het kan zijn. Het ene moment lijkt het alsof je met een expert praat, maar het volgende moment draait het gesprek rondjes zonder enig resultaat. Dat gebeurde ook bij <a href=\"https:\/\/www.reddit.com\/r\/appiememes\/comments\/1gb3odq\/gaat_het_een_beetje_ah\/\">deze<\/a> Albert Heijn-klant die een simpele klacht wilde indienen, maar een reactie kreeg die hij niet helemaal zag aankomen.<\/p>\n<p><i data-stringify-type=\"italic\">Dit artikel hebben we eerder met jullie gedeeld, maar blijft merkwaardig<\/i><\/p>\n<p><strong>Lees ook<\/strong>: <a href=\"https:\/\/www.thebestsocial.media\/nl\/buurtapp-whatsapp-gesprekken-lebara-buren\/\" target=\"_blank\" rel=\"noopener\">7 gesprekken in de buurtapp waardoor je bijna zou verhuizen<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>1. Deze Albert Heijn-klant krijgt niet helemaal de reactie die je zou verwachten.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-334978\" src=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-19.06.27.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&X-Amz-Date=20260801T000000Z&X-Amz-Expires=604800&X-Amz-Signature=df6c5fcc870a443ff13609ca95cb975b19f8039a9cef46b680243db6c67be8a2&X-Amz-SignedHeaders=host\" alt=\"Albert Heijn\" width=\"1688\" height=\"536\" srcset=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-19.06.27.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=df6c5fcc870a443ff13609ca95cb975b19f8039a9cef46b680243db6c67be8a2&amp;X-Amz-SignedHeaders=host 1688w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-19.06.27-300x95.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=b71a845c371a6852a986fc1c5bd6b75651b596b711be9f62c39faed70af174cf&amp;X-Amz-SignedHeaders=host 300w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-19.06.27-1024x325.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=abf3472a92f3fc7e356f9fc14de004825bb937207bd4dfdf7f47a465c75ef5a1&amp;X-Amz-SignedHeaders=host 1024w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-19.06.27-768x244.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=2992993ba785c439a2c42dfb63fc9092dfb4d4d62a6776035225bd975851f67f&amp;X-Amz-SignedHeaders=host 768w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-19.06.27-1536x488.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=ab69950bfa57b5bf82022a9bfa5b67981530f0ad583bb034e2ce772e572d4101&amp;X-Amz-SignedHeaders=host 1536w\" sizes=\"auto, (max-width: 1688px) 100vw, 1688px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-334892\" style=\"font-family: Avenir, helvetica, Arial, sans-serif; font-size: 16px;\" src=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-12.23.50.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&X-Amz-Date=20260801T000000Z&X-Amz-Expires=604800&X-Amz-Signature=1280f947225b6d1f3ddfce35c41aa4fa4b62f02bb6a483a17bf9282eea4b7128&X-Amz-SignedHeaders=host\" alt=\"\" width=\"718\" height=\"1504\" srcset=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-12.23.50.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=1280f947225b6d1f3ddfce35c41aa4fa4b62f02bb6a483a17bf9282eea4b7128&amp;X-Amz-SignedHeaders=host 718w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-12.23.50-143x300.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=1520f675aeffeebf66cfe44c67113289e9384f40571f024d879a0169cc54e5aa&amp;X-Amz-SignedHeaders=host 143w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-12.23.50-489x1024.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=b2a0cfd1bc8672669cd595a7f5e0126901d9868eccb44ad080eb9607cd57d909&amp;X-Amz-SignedHeaders=host 489w\" sizes=\"auto, (max-width: 718px) 100vw, 718px\" \/><\/p>\n<h3><\/h3>\n<h3>2. Het lijkt geen grap te zijn.<\/h3>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-334893\" style=\"font-family: Avenir, helvetica, Arial, sans-serif; font-size: 16px;\" src=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-12.24.02.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&X-Amz-Date=20260801T000000Z&X-Amz-Expires=604800&X-Amz-Signature=d2937f646b29f4859a6a31c7d640d960f7534e266568c02f17b6451364a65124&X-Amz-SignedHeaders=host\" alt=\"\" width=\"718\" height=\"1518\" srcset=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-12.24.02.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=d2937f646b29f4859a6a31c7d640d960f7534e266568c02f17b6451364a65124&amp;X-Amz-SignedHeaders=host 718w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-12.24.02-142x300.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=ff40bca5f66889696559345117778fa190cdebce51cd6375557b6a384d67fb9b&amp;X-Amz-SignedHeaders=host 142w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-12.24.02-484x1024.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=47f74e0eeb3ec24b0f7d56b0d9f8f2e849e3cb034847df609bdda09e9674779f&amp;X-Amz-SignedHeaders=host 484w\" sizes=\"auto, (max-width: 718px) 100vw, 718px\" \/><\/h3>\n<p>&nbsp;<\/p>\n<h3>3. Anderen hadden het toch echt effe anders aangepakt.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-334897 size-full\" src=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.33.36.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&X-Amz-Date=20260801T000000Z&X-Amz-Expires=604800&X-Amz-Signature=cc885e98289879ede6569896a2459fe64025648ccdf591a27c554f70b89f736b&X-Amz-SignedHeaders=host\" alt=\"Albert Heijn\" width=\"1598\" height=\"410\" srcset=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.33.36.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=cc885e98289879ede6569896a2459fe64025648ccdf591a27c554f70b89f736b&amp;X-Amz-SignedHeaders=host 1598w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.33.36-300x77.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=40fdf730bc1d090befe48faeb6bf7204ffb6ec44667a77528e024798407a916d&amp;X-Amz-SignedHeaders=host 300w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.33.36-1024x263.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=4be90b36bd905cef79f5469774db2e52c9c6e04e42b86d7a75d3a03724bd820a&amp;X-Amz-SignedHeaders=host 1024w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.33.36-768x197.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=a886af99418baf860b6ec4dfb863915e678b61661b31ba7fff948634ddf20a95&amp;X-Amz-SignedHeaders=host 768w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.33.36-1536x394.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=872175acb012cc4ccd313355da5d70cfc65515f930ab839ade2127e99e8368cd&amp;X-Amz-SignedHeaders=host 1536w\" sizes=\"auto, (max-width: 1598px) 100vw, 1598px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>4. Geef die stagiaire maar weer de schuld.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-334896\" src=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.31.56.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&X-Amz-Date=20260801T000000Z&X-Amz-Expires=604800&X-Amz-Signature=c66aac30d55dce722ff37a262908c32d1fe2fea5d97611546ad49d2959482a82&X-Amz-SignedHeaders=host\" alt=\"\" width=\"1756\" height=\"410\" srcset=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.31.56.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=c66aac30d55dce722ff37a262908c32d1fe2fea5d97611546ad49d2959482a82&amp;X-Amz-SignedHeaders=host 1756w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.31.56-300x70.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=c96f0738d2dc0973095fceb4d9279ba6fcbb42adb48ba34cbe4d27476b734c6e&amp;X-Amz-SignedHeaders=host 300w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.31.56-1024x239.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=2b500c57d793b7d4ec74102ac7cc329f0c37c801ff717f4256ad217b6d80c421&amp;X-Amz-SignedHeaders=host 1024w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.31.56-768x179.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=bac58f27ce9b0740753cc78960174a9d3e5679781149d08c7cbfb94350b2bf6e&amp;X-Amz-SignedHeaders=host 768w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.31.56-1536x359.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=4a6fb2a34f145c64ef4a81fa687d221426b8d4967cd70cb2724c08c426db5104&amp;X-Amz-SignedHeaders=host 1536w\" sizes=\"auto, (max-width: 1756px) 100vw, 1756px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>5. De naam past in ieder geval bij de situatie.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-334900\" src=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.38.08.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&X-Amz-Date=20260801T000000Z&X-Amz-Expires=604800&X-Amz-Signature=ed1cf616e57b307b8aa4112fcabe62a15205c73405ffe6a0918bc3fdce400c49&X-Amz-SignedHeaders=host\" alt=\"\" width=\"1502\" height=\"398\" srcset=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.38.08.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=ed1cf616e57b307b8aa4112fcabe62a15205c73405ffe6a0918bc3fdce400c49&amp;X-Amz-SignedHeaders=host 1502w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.38.08-300x79.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=281b707600e8506551e1c76fe01abf5507b682f7d5476d4a7f38b6acc12b94a9&amp;X-Amz-SignedHeaders=host 300w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.38.08-1024x271.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=a9cc443dd1b4838c9505e198b2d44dede8228c3ad4970104c50329db338fd80c&amp;X-Amz-SignedHeaders=host 1024w, https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/Schermafbeelding-2024-10-25-om-13.38.08-768x204.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&amp;X-Amz-Date=20260801T000000Z&amp;X-Amz-Expires=604800&amp;X-Amz-Signature=dc199431ef434e5beb5ae1c81ed24d4ad742e341b5b07a6713277dd0048710f3&amp;X-Amz-SignedHeaders=host 768w\" sizes=\"auto, (max-width: 1502px) 100vw, 1502px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><em><strong>Nog niet uitgelezen? Check dan <a href=\"https:\/\/www.thebestsocial.media\/nl\/opvallend-albert-heijn-logo-oproer\/\">dit artikel<\/a> waarin een opvallend Albert Heijn-logo online voor veel opschudding zorgt. Of lees <a href=\"https:\/\/www.thebestsocial.media\/nl\/vinted-miskoop-kleding-kopen-online-verkopen\/\">dit artikel,<\/a> waarin Lenka een vreselijke miskoop doet via Vinted waardoor anderen niet meer bijkomen.\u00a0<\/strong><\/em><\/h3>\n<p>&nbsp;<\/p>\n<p><strong>Ben jij op zoek naar een stage? Nou, dan hebben we goed nieuws voor je. Bij The Best Social Media zijn we op zoek naar een redactiestagiair(e) voor de zomerperiode en voor de periode vanaf september 2025. Kent TikTok geen geheimen voor jou? En wil je n\u00f3g beter worden in het schrijven van artikelen? Check dan snel <a href=\"https:\/\/www.thebestsocialjobs.com\/vacature\/redactie-stagiaire\/\" target=\"_blank\" rel=\"noopener\">de vacature<\/a> op The Best Social Jobs!<\/strong><\/p>\n<blockquote class=\"instagram-media\" style=\"background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/DDhCg3AoQRD\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\">\n<div style=\"padding: 16px;\">\n<p>&nbsp;<\/p>\n<div style=\"display: flex; flex-direction: row; align-items: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div>\n<\/div>\n<\/div>\n<div style=\"padding: 19% 0;\"><\/div>\n<div style=\"display: block; height: 50px; margin: 0 auto 12px; width: 50px;\"><\/div>\n<div style=\"padding-top: 8px;\">\n<div style=\"color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;\">Dit bericht op Instagram bekijken<\/div>\n<\/div>\n<div style=\"padding: 12.5% 0;\"><\/div>\n<div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\">\n<div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div>\n<div style=\"background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div>\n<\/div>\n<div style=\"margin-left: 8px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);\"><\/div>\n<\/div>\n<div style=\"margin-left: auto;\">\n<div style=\"width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div>\n<div style=\"background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;\"><a style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;\" href=\"https:\/\/www.instagram.com\/p\/DDhCg3AoQRD\/?utm_source=ig_embed&amp;utm_campaign=loading\" target=\"_blank\" rel=\"noopener\">Een bericht gedeeld door The Best Social (@thebestsocial)<\/a><\/p>\n<\/div>\n<\/blockquote>\n\n<script async defer src=\"\/instagram-embed.js\"><\/script>","protected":false},"excerpt":{"rendered":"<p>Iedereen die weleens met een klantenservice te maken heeft gehad, weet hoe frustrerend het kan zijn. Het ene moment lijkt het alsof je met een&#8230;<\/p>\n","protected":false},"author":123,"featured_media":334973,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,17],"tags":[90,1420,262],"class_list":["post-334884","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","category-nieuws","tag-albert-heijn","tag-chatbot","tag-klantenservice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Albert Heijn-klant dient klacht in via chat en krijgt bizarre reactie<\/title>\n<meta name=\"description\" content=\"Deze Albert Heijn-klant ervaart de frustraties van een Albert Heijn-chatbot, wanneer die zijn klachten wil uiten.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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content=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/appieeeeemetee.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&X-Amz-Date=20260801T000000Z&X-Amz-Expires=604800&X-Amz-Signature=5a164efbcefd0980548a9d61a43eca7202a2d8e09711b197ea8e00007056c8a7&X-Amz-SignedHeaders=host\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"pien\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Albert Heijn-klant dient klacht in via chat en krijgt onverwachte reactie\" \/>\n<meta name=\"twitter:description\" content=\"Deze Albert Heijn-klant ervaart de frustraties van een Albert Heijn-chatbot, wanneer die zijn klachten wil uiten.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/s3.rbx.io.cloud.ovh.net\/dbsm-media\/sites\/2\/2024\/10\/appieeeeemetee.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=d6aed2b8ba6d4a1d9b82166dcbdb8da9%2F20260801%2Frbx%2Fs3%2Faws4_request&X-Amz-Date=20260801T000000Z&X-Amz-Expires=604800&X-Amz-Signature=5a164efbcefd0980548a9d61a43eca7202a2d8e09711b197ea8e00007056c8a7&X-Amz-SignedHeaders=host\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"pien\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" 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