{"id":141508,"date":"2020-08-19T16:14:57","date_gmt":"2020-08-19T15:14:57","guid":{"rendered":"https:\/\/www.thebestsocial.media\/nl\/?p=141508"},"modified":"2020-08-20T12:44:41","modified_gmt":"2020-08-20T11:44:41","slug":"bol-com-tegengas-zwarte-piet-twitter-boos","status":"publish","type":"post","link":"https:\/\/www.thebestsocial.media\/nl\/bol-com-tegengas-zwarte-piet-twitter-boos\/","title":{"rendered":"bol.com toont scherpe webcare na kritiek om stoppen met Zwarte Piet"},"content":{"rendered":"<p>bol.com heeft besloten geen producten meer te verkopen waar de term Zwarte Piet op staat, of waar stereotype afbeeldingen hiervan te zien zijn. Toen Twitter hier lucht van kreeg werd bol.com overladen met reacties. Hoewel veel mensen positief reageren, krijgen ze ook ontzettend veel kritiek. Maar de webcare van bol.com deinst nergens voor terug.<\/p>\n<p style=\"text-align: center;\"><em>&#8211; Dit artikel kwam tot stand in samenwerking met <a href=\"http:\/\/adformatie.nl\" target=\"_blank\" rel=\"noopener noreferrer\">Adformatie<\/a>&#8211;<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3>1. Sinds de aankondinging is het druk bij de webcare van bol.com.<\/h3>\n<p>https:\/\/twitter.com\/danielverlaan\/status\/1296032923511066624<\/p>\n<p>&nbsp;<\/p>\n<h3>2. Ze krijgen namelijk een hoop kritiek.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Even voor de duidelijkheid: <a href=\"https:\/\/twitter.com\/bol_com?ref_src=twsrc%5Etfw\">@Bol_com<\/a> bepaald dus even dat het Sinterklaasfeest, inclusief Zwarte Piet, GEEN Nederlands immaterieel erfgoed is?!<a href=\"https:\/\/twitter.com\/hashtag\/BoycotBol?src=hash&amp;ref_src=twsrc%5Etfw\">#BoycotBol<\/a><\/p>\n<p>&mdash; Johnny Riddering (S.O.A.) (@JohnRiddering) <a href=\"https:\/\/twitter.com\/JohnRiddering\/status\/1296030690518204416?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>3. Maar ze komen met een duidelijk statement.<\/h3>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\">We willen dat iedereen bij ons terecht moet kunnen en dat je je tegelijkertijd ook welkom bij ons voelt. Je welkom voelen gaat niet samen met assortiment dat aanzet tot discriminatie\/haat en daardoor als kwetsend wordt ervaren.<\/p>\n<p>\u2014 bol.com (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1295984238718849024?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<h3>4. Toch is dit pas het begin van een flinke dosis ophef en discussie.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Omdat in onze ogen Zwarte Piet de nadruk legt op huidskleur en\/of etniciteit. Het is een gevoelig onderwerp en we willen daarom geen artikelen aanbieden die mensen mogelijk kunnen kwetsen door middel van stereotypering.<\/p>\n<p>&mdash; bol (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1295986921592758272?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>5. Maar ze laten zich geen woorden in de mond leggen.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Dat zeggen we precies nergens.<\/p>\n<p>&mdash; bol (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1296026090016780288?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>6. Ze maken ook nog maar eens duidelijk dat ze kunnen doen wat ze zelf willen.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Ja, wie zijn wij om te bepalen wat we zelf op ons eigen platform willen verkopen?<\/p>\n<p>&mdash; bol (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1296027531590668288?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>7. Ze krijgen heel wat naar hun hoofd geslingerd, maar hebben overal een gepast antwoord op.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">We zijn inderdaad geen massagesalon. We zijn een webwinkel en een privaat bedrijf, dus we hebben de vrijheid om zelf te bepalen wat we wel en niet willen verkopen.<\/p>\n<p>&mdash; bol (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1296023267116036096?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>8. Dat kun je niet ontkennen.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Kijkende naar de ophef omtrent dit onderwerp constateren we inderdaad dat sommige mensen enorm snel gekwetst zijn.<\/p>\n<p>&mdash; bol (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1296028086945939456?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>9. Het is een intense dag bij de webcare van bol.com, maar dat is niks nieuws.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Je zou vandaag maar Social Media medewerker zijn bij <a href=\"https:\/\/twitter.com\/bol_com?ref_src=twsrc%5Etfw\">@bol_com<\/a> vandaag&#8230;. <a href=\"https:\/\/t.co\/RgKwR4Y5oZ\">pic.twitter.com\/RgKwR4Y5oZ<\/a><\/p>\n<p>&mdash; Eddy in &#39;t Veld \ud83e\udde1\ud83d\udda4 (Papaya Black) (@EtjeTT) <a href=\"https:\/\/twitter.com\/EtjeTT\/status\/1296038979469549568?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\">We zijn wat gewend.<\/p>\n<p>\u2014 bol.com (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1296041850911031296?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<h3>10. Veel klanten laten weten dat ze klaar zijn met bol, en de hashtag #boycotbol is zelfs trending topic op Twitter.<\/h3>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\">Beste BOL,<\/p>\n<p>Vanaf nu koop ik elders. Bye !<\/p>\n<p>\u2014 Wim Sempels (@WimSempels) <a href=\"https:\/\/twitter.com\/WimSempels\/status\/1296023931753771008?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\">Veel plezier met jullie nieuwe Snowflake-doelgroep!<br \/>\nBenieuwd of die meer geld uitgeven dan mensen zoals ikzelf!<br \/>\nIk koop vanwege deze PCstunt NOOIT nog bij Bol.c0m<a href=\"https:\/\/twitter.com\/hashtag\/BoycotBol?src=hash&amp;ref_src=twsrc%5Etfw\">#BoycotBol<\/a><\/p>\n<p>\u2014 Righteous Lion \ud83e\udd81 (@RighteousLion17) <a href=\"https:\/\/twitter.com\/RighteousLion17\/status\/1296026003886739456?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<h3>11. Maar tegen deze mensen heeft bol maar \u00e9\u00e9n ding te zeggen:<\/h3>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\">Groetjes!<\/p>\n<p>\u2014 bol.com (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1296027485365305345?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<h3>12. Toch zijn veel mensen ook heel blij met de actie van bol.com.<\/h3>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\">Geweldig! Dan ben ik er nu vaste klant! Goed bezig <a href=\"https:\/\/twitter.com\/bol_com?ref_src=twsrc%5Etfw\">@bol_com<\/a><\/p>\n<p>\u2014 AnneBamt (@anneireann) <a href=\"https:\/\/twitter.com\/anneireann\/status\/1296013706304921602?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<h3>13. En om dit te laten merken gebruiken ze de hashtag #dolopbol.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Ik wil graag <a href=\"https:\/\/twitter.com\/hashtag\/dolopbol?src=hash&amp;ref_src=twsrc%5Etfw\">#dolopbol<\/a> in het leven roepen. \ud83d\ude4b\ud83c\udffc\u200d\u2640\ufe0f<\/p>\n<p>&mdash; Kirsten \ud83d\udc1d (@yelyahkirsten) <a href=\"https:\/\/twitter.com\/yelyahkirsten\/status\/1296062817725042688?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>14. Tot slot legt bol het nog \u00e9\u00e9n keer uit voor de mensen die het nog steeds niet begrijpen.<\/h3>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\">Zwarte Piet kan als racistisch worden ervaren en daarom weren we het uit de winkel. Zo moeilijk is het allemaal niet.<\/p>\n<p>\u2014 bol.com (@bol_com) <a href=\"https:\/\/twitter.com\/bol_com\/status\/1296034669293690881?ref_src=twsrc%5Etfw\">August 19, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<h3><em>In samenwerking met de Adfo Groep deelt The Best Social Media wekelijks een artikel over (Nederlandse) merken op social media. Ook interesse in een samenwerking? Mail naar sales@thebest.social en dan doen we graag een bakkie, of video call, over de mogelijkheden!<\/em><\/h3>\n<p>https:\/\/www.instagram.com\/p\/B8_n68klJu3\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>bol.com heeft besloten geen producten meer te verkopen waar de term Zwarte Piet op staat, of waar stereotype afbeeldingen hiervan te zien zijn. Toen Twitter&#8230;<\/p>\n","protected":false},"author":32,"featured_media":141528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,17],"tags":[379,1802],"class_list":["post-141508","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","category-nieuws","tag-bol-com","tag-zwarte-piet"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>bol.com toont scherpe webcare na kritiek om stoppen met Zwarte Piet<\/title>\n<meta name=\"description\" content=\"Nadat bol.com besloot om geen producten met Zwarte Piet meer te verkopen, werden ze overladen met reacties op Twitter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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