{"id":118724,"date":"2020-01-08T17:18:05","date_gmt":"2020-01-08T16:18:05","guid":{"rendered":"https:\/\/www.thebestsocial.media\/nl\/?p=118724"},"modified":"2020-01-08T17:18:05","modified_gmt":"2020-01-08T16:18:05","slug":"de-fijne-webcare-van-de-anwb-is-alles-behalve-verkeerd","status":"publish","type":"post","link":"https:\/\/www.thebestsocial.media\/nl\/de-fijne-webcare-van-de-anwb-is-alles-behalve-verkeerd\/","title":{"rendered":"De fijne webcare van de ANWB is alles behalve verkeer(d)"},"content":{"rendered":"<p>Als bedrijf wil je in de eerste plaats natuurlijk je klanten te woord staan via social media en helpen waar nodig. De ANWB doet dat ook waar ze kunnen. En meestal is dat met humor en een tikje brutaal.<\/p>\n<p>&nbsp;<\/p>\n<h3>1. We beginnen met de ANWB die Paul even heel gauw op <a href=\"https:\/\/www.thebestsocial.media\/nl\/anwb-zet-man-met-negatieve-reactie-heel-gauw-op-zn-plek\/\" target=\"_blank\" rel=\"noopener\">z&#8217;n plek<\/a> zet.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-69962\" src=\"https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2018\/12\/Schermafbeelding-2018-12-11-om-15.08.14.png\" alt=\"\" width=\"728\" height=\"967\" srcset=\"https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2018\/12\/Schermafbeelding-2018-12-11-om-15.08.14.png 493w, https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2018\/12\/Schermafbeelding-2018-12-11-om-15.08.14-226x300.png 226w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-69963\" src=\"https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2018\/12\/Schermafbeelding-2018-12-11-om-15.08.28.png\" alt=\"\" width=\"834\" height=\"547\" srcset=\"https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2018\/12\/Schermafbeelding-2018-12-11-om-15.08.28.png 834w, https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2018\/12\/Schermafbeelding-2018-12-11-om-15.08.28-300x197.png 300w, https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2018\/12\/Schermafbeelding-2018-12-11-om-15.08.28-768x504.png 768w\" sizes=\"auto, (max-width: 834px) 100vw, 834px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>2. ANWB weet waar schrijver Henk van Straten op doelt, maar geeft niet toe.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">@henkvanstraten haha Altijd blijven lachten, Henk. That&#39;s the spirit. haha. ^DG<\/p>\n<p>&mdash; anwb (@ANWB) <a href=\"https:\/\/twitter.com\/ANWB\/status\/648079117917798401?ref_src=twsrc%5Etfw\">September 27, 2015<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>3. Dit gaat over het bekende liedje &#8216;Driving Home For Christmas&#8217; maar hij stopt maar niet met zingen.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Hebben we al gedaan en hij heeft vervangend vervoer gekregen. Bij het wegrijden ging hij weer vrolijk verder&#8230; \ud83d\ude44\ud83d\ude07 ^DB<\/p>\n<p>&mdash; anwb (@ANWB) <a href=\"https:\/\/twitter.com\/ANWB\/status\/1209032828794617856?ref_src=twsrc%5Etfw\">December 23, 2019<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>4. Zij zien het probleem niet.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">Dat vragen wij ons nou ook altijd af \ud83e\udd14   Er is toch niets mis mee als 2 mensen dezelfde kleding dragen \ud83d\ude09<br \/>  ^KD<\/p>\n<p>&mdash; anwb (@ANWB) <a href=\"https:\/\/twitter.com\/ANWB\/status\/1212660696569262080?ref_src=twsrc%5Etfw\">January 2, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>5. En ze geven af en toe een leuke prijs weg, of ja, een soort van.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\"><a href=\"https:\/\/twitter.com\/ANWBverkeer?ref_src=twsrc%5Etfw\">@ANWBverkeer<\/a> Een haringvlietbrug?<\/p>\n<p>&mdash; ronald (@ronaldbe12) <a href=\"https:\/\/twitter.com\/ronaldbe12\/status\/729697188490653696?ref_src=twsrc%5Etfw\">May 9, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\"><a href=\"https:\/\/twitter.com\/ronaldbe12?ref_src=twsrc%5Etfw\">@ronaldbe12<\/a> Een ANWB lidmaatschap, maar je moet die wel gewoon betalen.<\/p>\n<p>\u2014 ANWBverkeer (@ANWBverkeer) <a href=\"https:\/\/twitter.com\/ANWBverkeer\/status\/729698124474757120?ref_src=twsrc%5Etfw\">May 9, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<h3>6. Tja en deze tweet was natuurlijk gewoon een <a href=\"https:\/\/www.thebestsocial.media\/nl\/anwb-medewerker-blundert-met-persoonlijke-tweet-richting-trump\/\" target=\"_blank\" rel=\"noopener\">foutje<\/a> van een social media manager.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">ANWB Verkeer vindt Donald Trump een LIAR!!!!!!!! <a href=\"https:\/\/t.co\/jCG3vZndss\">https:\/\/t.co\/jCG3vZndss<\/a> <a href=\"https:\/\/t.co\/Tir9cfCG0m\">pic.twitter.com\/Tir9cfCG0m<\/a><\/p>\n<p>&mdash; Rutger de Quay (@rutger_) <a href=\"https:\/\/twitter.com\/rutger_\/status\/1151070398731235328?ref_src=twsrc%5Etfw\">July 16, 2019<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>&nbsp;<\/p>\n<h3>7. Tim denkt ANWB te pakken te hebben, maar niets is minder waar.<\/h3>\n<div class=\"dbsm-oembed\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"nl\" dir=\"ltr\">\ud83d\ude02\ud83d\udc4d\ud83d\ude1c. Beste <a href=\"https:\/\/twitter.com\/ANWB?ref_src=twsrc%5Etfw\">@ANWB<\/a> <br \/>mochten jullie problemen hebben, wij staan altijd voor jullie klaar <a href=\"https:\/\/twitter.com\/hashtag\/pechhulpondemand?src=hash&amp;ref_src=twsrc%5Etfw\">#pechhulpondemand<\/a> \ud83d\ude95 <a href=\"https:\/\/t.co\/fpAYmkB1CL\">pic.twitter.com\/fpAYmkB1CL<\/a><\/p>\n<p>&mdash; Tim Coronel (@TimCoronel) <a href=\"https:\/\/twitter.com\/TimCoronel\/status\/786196262316113920?ref_src=twsrc%5Etfw\">October 12, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<blockquote class=\"twitter-tweet\" data-conversation=\"none\">\n<p dir=\"ltr\" lang=\"nl\">Fijn aanbod! Maar gezien deze recensie op <a href=\"https:\/\/twitter.com\/NUnl?ref_src=twsrc%5Etfw\">@NUnl<\/a> van jou en <a href=\"https:\/\/twitter.com\/TomCoronel?ref_src=twsrc%5Etfw\">@TomCoronel<\/a> kiezen we toch liever voor 70 jaar ervaring (a). ^SH <a href=\"https:\/\/t.co\/F4CUFvs8YI\">pic.twitter.com\/F4CUFvs8YI<\/a><\/p>\n<p>\u2014 ANWB (@ANWB) <a href=\"https:\/\/twitter.com\/ANWB\/status\/786216483386978304?ref_src=twsrc%5Etfw\">October 12, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<h3>8. En tot slot: ze koppen deze even mooi in.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2020\/01\/anwb.png\" alt=\"\" width=\"1077\" height=\"542\" class=\"alignnone size-full wp-image-118745\" srcset=\"https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2020\/01\/anwb.png 1077w, https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2020\/01\/anwb-300x151.png 300w, https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2020\/01\/anwb-768x386.png 768w, https:\/\/www.thebestsocial.media\/nl\/wp-content\/uploads\/sites\/2\/2020\/01\/anwb-1024x515.png 1024w\" sizes=\"auto, (max-width: 1077px) 100vw, 1077px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Lees ook:\u00a0<a href=\"https:\/\/www.thebestsocial.media\/nl\/postnl-negativiteit-geenzin\/\" target=\"_blank\" rel=\"noopener\">PostNL had afgelopen weekend geen zin in negativiteit en dat was te zien<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><b><a href=\"https:\/\/www.thebestsocial.media\/nl\/podcast\/\" target=\"_blank\" rel=\"noopener\">The Best Social Podcast<\/a> aflevering 16 neemt je mee in wondere wereld van webcare! Twee webcare insiders vertellen hun bontste verhalen en grootste blunders. Van ruzie met Frans Bauer tot eetrijpe avocado\u2019s en dat allemaal natuurlijk op social media. <\/b><b>Luister de podcast nu meteen hier of via <a href=\"https:\/\/apple.co\/2BBTysz\">iTunes<\/a> of <a href=\"https:\/\/spoti.fi\/2TMYlhT\" target=\"_blank\" rel=\"noopener\">Spotify<\/a> en download \u2018The Best Social Podcast\u2019 in je <\/b><a href=\"http:\/\/apple.co\/2TgUhqt\"><b>iOS app<\/b><\/a><b>!<\/b><\/p>\n<p><iframe style=\"width: 100%; height: 200px; border: 0 none;\" src=\"https:\/\/art19.com\/shows\/95d17a32-4156-4d31-8970-2f373d368e31\/episodes\/41e0f4b2-8a95-41d7-b15c-1a2412c61a09\/embed?theme=dark-custom&amp;primary_color=%23f46c7b\" scrolling=\"no\"><\/iframe><\/p>\n<p>https:\/\/www.instagram.com\/p\/Bt29InPHlKs\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Als bedrijf wil je in de eerste plaats natuurlijk je klanten te woord staan via social media en helpen waar nodig. De ANWB doet dat&#8230;<\/p>\n","protected":false},"author":55,"featured_media":118747,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,17],"tags":[462,1734,150],"class_list":["post-118724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","category-nieuws","tag-anwb","tag-leuk","tag-webcare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>De fijne webcare van de ANWB is alles behalve verkeer(d)<\/title>\n<meta name=\"description\" content=\"De ANWB helpt via social media alle klanten met het beantwoorden van vragen en dat doen ze met humor en een beetje brutaliteit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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